GPU Usage was 99% (I take it isn't meant to be this high?). It was 30% through the Transformation and Lighting Stress Test.The moment the test crashed my laptop was as follows: I ran the Support Assist program again, this time just doing a Video Card Stress Test. I decided to check the Microsoft website help article for this error code and followed the steps there (starting in safe mode, uninstalling any unwanted third-party software etc) but this didn't help either. It failed on the Video Card test, after it froze and crashed, followed by a BSoD with the error code: DPR_WATCHDOG_VIOLATION. I then used the Support Assist program to run a full test. This makes the fans loud but the problem is still there regardless. I have also enabled the "Performance Mode" for the fan settings from the BIOS settings. If not gaming, I can use the laptop with no problems at all.īecause of this, I looked at the support article here for this model, which included a BIOS update ( 1.9.0, released on 17 February 2020), and followed all the steps on said article, including disabling G-Sync, which I thought would fix this. This has happened across multiple games I have tried, so is not isolated to a particular game. In order for it to load up again, I have to reboot it several times. However, I cannot seem to play games without the laptop crashing after a short period of time (up to an hour), and what seems to be some sort of tearing (not sure if that's the correct terminology, but I get a black screen, followed by random coloured bars at random patches of the screen), the laptop then freezes and crashes. I have been using my Alienware 17 R4 for 3 years with no issues at all to date.
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